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Site Updated (Poll)

Last post 02-12-2008 7:00 PM by UGC_Aragorn65. 21 replies.
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  • 02-12-2008 12:38 PM In reply to

    Re: Site Updated (Poll)

    I'm at a loss for words.  Can you try disabling HTML within your profile on our site. I'll need to research but I don't know of any settings within Gmail that would correct this functionality.

     

  • 02-12-2008 12:39 PM In reply to

    Re: Site Updated (Poll)

    ding! ding! ding! (that's the winner's bell). I had my account set not to receive HTML emails. This means I solved my issue, but anyone else who is trying to receive text emails will have the same issue. This means the problem is that there are no line breaks in the messages. It is stripping the html tags and not inserting the \n. I would bet that the mce editor is stripping out all line breaks for html formatting.

    (testing and viewing html source of this message)... yup, that's the case.

    Either figure out how and when to insert those line breaks or remove the option for text emails from the user control panel.

    Thanks RedLine. 

  • 02-12-2008 12:51 PM In reply to

    Re: Site Updated (Poll)

    It's the templates then. We haven't had this problem before so I'm guessing I re-wrote one or two of the templates incorrectly. It's going to take a bit of time though as their are many!!!

    Let's see if I can't find the templates & make the changes for testing this evening if possible. I don't have Thunderbird so your help would be appreciated!!!

    Great Work Foyleman!!!

  • 02-12-2008 1:11 PM In reply to

    Re: Site Updated (Poll)

    It's fixed if you have the time to retest with the non-html format? By the way non-html formated emails is kinda required these days with all the spam blocking mechanisms so if we didn't correct this it would have been a major communications issue so your now one of us brotha!!!

    You've gotta spend more time with us!!!

    Thanks Soooo Soooo much for the Help!!!

     

  • 02-12-2008 2:45 PM In reply to

    Re: Site Updated (Poll)

    Well, I thought it was fixed but I had to update a code page to implant the line breaks.  Let's cross fingers!! Looks like the mail gateway was doing the striping vs the template but I have removed the images from the Text Only versions that i found!!!

    Crossing Fingers!!!

  • 02-12-2008 2:59 PM In reply to

    Re: Site Updated (Poll)

    Verified as fixed but what a pain in the G-Booty!!!

    Anyway, line breaks are being inserted for everything correctly now. Looks like the only problem was Non-HTML Versions. By default we are putting users in Non-HTML Mode to ensure that emails do not get caught as spam. Hopefully we will not see any further problems but this was expected with the large update that was made just a few short days ago!!!

    Again, we really appreciate your help with this foyleman!!!

  • 02-12-2008 7:00 PM In reply to

    Re: Site Updated (Poll)

    Looks Mavellous,splendid,cool,sick,right on dude.

    ARAGORN65
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